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Assistant Manager-Customer Service
Clix Capital
Gurgaon / Gurugram
Not Disclosed
2 - 7 Years
Full Time - Permanent
Views:20
Applicants:4
Posted on 25 Apr, 2026
In Office
Job Description | Responsibilities
Handle loan-related queries (repayments, foreclosures, NOCs, statements & more)
Ensure timely resolution within SLAs while staying RBI-compliant
Work closely with Ops, Credit, Collections & Compliance teams
Maintain accurate CRM records and support MIS/reporting
Overview
- Industry - Banking / Financial Services, NBFC (Non Banking Financial Services)
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - CUSTOMER SERVICE, Customer Care Executive / Associate - Non Voice / Web, Customer Care Executive / Associate - Voice
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Service Management
Customer Support
Client Servicing
Customer Experience
Customer Satisfaction
Service Delivery
Complaint Resolution
Service Operations