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Posted on 18 Aug, 2026
In Office
Job Description | Responsibilities
- Lead application support operations, ensuring system availability, performance, and timely issue resolution.
- Manage support teams, workloads, escalations, and service delivery against SLAs.
- Analyze incidents, identify root causes, and coordinate with development and infrastructure teams.
- Monitor application performance, support metrics, incidents, and recurring issues.
- Drive process improvements, documentation, change management, and compliance with IT standards.
Overview
- Industry - ENVIRONMENT - WATER TREATMENT / WASTE MANAGEMENT
- Job Role - Application Support Manager
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Application Support
IT Service Management
Incident Management
SLA Management
Team Leadership
Root Cause Analysis
Application Monitoring
Escalation Management
ITIL