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Posted on 18 Aug, 2026
In Office
Job Description | Responsibilities
- Provide advanced technical support and troubleshoot complex hardware, software, and application issues.
- Analyze incidents, identify root causes, and implement effective resolutions within SLAs.
- Monitor system performance and coordinate with engineering teams for escalated issues.
- Maintain technical documentation, support procedures, and incident records.
- Communicate clearly with users and stakeholders while ensuring high-quality customer support.
Overview
- Industry - ENVIRONMENT - WATER TREATMENT / WASTE MANAGEMENT
- Job Role - Analyst III – Technical Support
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Technical Support
Troubleshooting
Incident Management
Root Cause Analysis
Application Support
SLA Management
System Monitoring
ITIL
Customer Support