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Amazon Connect - Solution Consultant
Cloud Kinetics
Kuala Lumpur, Malaysia
Not Disclosed
4 - 9 Years
Full Time - On Contract
Views:6
Applicants:0
Posted on 11 Jun, 2026
Hybrid
Job Description | Responsibilities
- Capture technical and business requirements (user stories) for transitioning in-scope business lines (voice) and designated IVR call flows to Amazon Connect
- Engage with customer stakeholders to understand current-state contact center operations and desired future-state outcomes
Overview
- Industry - IT - Consulting Services / Advisory Services
- Functional Area - IT Software Programming / Analysis / Quality / Testing / Training
- Job Role - Solutions Engineer, TRAINEE / FRESHER / FREELANCER / CONSULTANT
- Employment type - Full Time - On Contract
- Work Mode - Hybrid
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Amazon Connect Solution Consultant
Amazon Connect Consultant
Solution Consultant
Solutions Consultant
Technical Consultant
Functional Consultant