AGENCY MANAGER

Department Retail Sales Function Agency Channel Job Summary  Enable achievement of key business outcomes  Build a quality Agency by focusing on quality of hire and skilling  Ensure adherence to all statutory and compliance requirements Key Responsibilities a. Achievement of Business Plans • Ability to manage all the parameters of their business; • Recruitment • Activation • Premium Collection • Case Rate and Case count • Persistency • Ensure that the Agents are engaged, motivated and productive by forging a strong relationship • Ensure that Agents are constantly inducted, activated and productive • Drive the incentive schemes to ensure that the Agents income exceeds benchmark • Drive the R&R schemes floated by HO, ZO and branch • Support the Agents in liaison with the HO for addressing their requirements/ concerns • Being fully compliant to all the norms laid down by the regulators and the company • Manage channel conflicts in the team • To achieve product wise targets & profitability • Understand the Agents business in depth and seek opportunities for business development and revenue generation b. Team Building • Goal setting of all Agents in the team • Regular and periodic review, monitoring and mentoring of all the relationship they are managing to ensure that they are on track to achieve their goals • Regular Field observation and Demonstration with the agency force • Regular Agent visit • New GWP • Renewal GWP • Renewal no. of cases • Active agents and PA • New Agents Hiring • Audit findings Education Experience  Graduation/ Post Graduation in any discipline from a recognized educational institute.