Administration
Integration International Inc.
Irving | Texas, USA, United States of America
Not Disclosed
5 - 7 Years
Full Time - On Contract
Views:63
Applicants:0
Posted on 26 Jul, 2025
Job Description | Responsibilities
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Lead implementation & config of CXone mPower (QM, WFM, Analytics, RTIG, Survey, Chat/Email)
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Coordinate with Ops, IT, Support, offshore teams for smooth rollout
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Manage documentation, governance, training
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Collab with NICE TAM for issue resolution
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CCaaS (NICE CXone) exp. with strong WFM/QM knowledge
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Analyze call center metrics, suggest improvements
Overview
- Industry - IT - Consulting Services / Advisory Services
- Functional Area - IT Software Programming / Analysis / Quality / Testing / Training
- Job Role - Client Server Administrator
- Employment type - Full Time - On Contract
- Work Mode - Hybrid
- Open To Hire - Other Industry
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
