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Posted on 29 Jul, 2026
In Office
Job Description | Responsibilities
- Manage the complete lifecycle of assigned B2B customer accounts from onboarding to renewals.
- Build strong client relationships and act as the primary point of contact for account-related queries.
- Resolve customer issues while ensuring SLA compliance and high customer satisfaction.
- Identify cross-selling and upselling opportunities to drive account growth.
- Collaborate with internal teams, maintain CRM records, and monitor account performance and renewals.
Overview
- Industry - IT - INFORMATION TECHNOLOGY
- Job Role - Key Accounts Manager, Accounts Manager, Client Relationship Manager - B2C, Relationship Manager
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Client Success
Account Management
FinTech
SaaS
B2B Campaigns
Client Servicing
Event Management
Stakeholder Engagement
Key Account Management
Customer Success
Client Relationship Management
Customer Retention
Customer Experience
B2B Account Management
