Industry -
IT - Consulting Services / Advisory Services
Functional Area -
IT Hardware EDA / VLSI / ASIC / Chip Designing / Networking / Remote Sensing
Job Role -
System Security Engineer, Network Designer, Network Administrator, Network Planning Engineer, Customer Support Engineer, Network Support Engineer
Employment type -
Full Time - Permanent
Work Mode - In Office
Job Description | Role and Responsibilities
Regular communication verbally and written with existing customers
Provide 3rd Line support for incoming customer support queries and escalations from the 2nd Line Service Desk
To take ownership and effectively manage support tickets for incidents, change and service requests.