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Service Desk Analyst

LanceSoft, Inc.

Phoenix, USA, United States of America

Not Disclosed

2 - 4 Years

Full Time - On Contract

Views:175

Applicants:6

Posted on 6 Jan, 2025

In Office

Job Description | Responsibilities

Responds promptly to customer requests; takes a customer-centric approach to problem solving; prioritizes tasks for him or herself; assists in prioritization of the Help Desk queue; thoroughly documents all interactions; employee acts as a technical escalation for other Help Desk staff; 

Overview

  • Industry - IT - Consulting Services / Advisory Services
  • Functional Area - IT Software Maintenance / Operations / Support Services
  • Job Role - Other IT Software Maintenance / Operations / Support Services
  • Employment type - Full Time - On Contract
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Service Desk SAP communication Customer service Basic computer networking