Senior ROC (Support) Engineer |Pune

• First point of customer contact for escalations, issues, and enhancements
• Hands-on UiPath development experience
• Expertise in ITIL framework and support processes
• Familiarity with SDD and PDD documents
• Team management experience required
• Mentor juniors and establish monitoring methodologies for client services

Overview

• Industry - IT - Consulting Services / Advisory Services
• Functional Area - IT Software Programming / Analysis / Quality / Testing / Training
• Job Role - Client Support Manager
• Employment type - Full Time - Permanent
• Work Mode - Hybrid

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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