Functional Area -
Sales / Business Development / Client Servicing
Job Role -
Telecalling / Telemarketing / Telesales - Executive
Employment type -
Full Time
Work Mode - In Office
Job Description | Role and Responsibilities
Calling existing and potential customers to persuade them to purchase company products and services.
Accurately recording details of customers’ purchase orders.
Processing all customer purchases accordingly.
Generating promising leads for the outside sales team to pursue.
Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
Developing and sustaining solid relationships with customers to encourage repeat business.
Using sales scripts proffered by the company to drive sales and respond to customer rejections.
Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Candidate Profile | Who Can Apply
Should have prior experience in NBFC or DSA
Minimum 2-3 years of experience in Banking - Mortgages
Identify sales opportunities for all mortgage facilities (Home Loan, Home OD, Balance Transfer, Loan Top-up, Loan against residential properties, Loan against commercial properties)
Must have clear understanding of Home Loan and Loan against property as a Product.
Direct operational activities on a day-to-day basis.
To service the leads referred by Digital Sales teams & fulfill the customer requirement.
Login to disbursement completion, fulfillment, counseling and hand-holding the customer through the entire process of sanction and disbursement