0 - 5 Years
₹ 2.5 Lac - 3.5 Lac P.A
Full Time - Permanent
Navi Mumbai / Panvel

Views:129

Applicants:26

Posted on 5 Oct, 2024

Overview
  • Industry - Banking / Financial Services, ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
  • Functional Area - Banking / Credit Cards / E-Commerce Payment Gateway, Financial Services / Broking
  • Job Role - Quality Assurance / Control - Executive
  • Employment type - Full Time - Permanent
  • Work Mode - In Office
Job Description | Role and Responsibilities

Analysis/audits inbound/outbound calls, emails, and customer surveys to identify areas of service delivery that did not meet pre-established performance standards within the CS support /Sales teams Develop, Recommend and monitor corrective and preventive actions

Candidate Profile | Who Can Apply
Education
  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization
Job Related Keywords
About Employer
Contact Details
Email - hannah.shaikh@mswipe.com