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Applicants:3
Posted on 18 Mar, 2024
In Office
Job Description | Responsibilities
- Collaborate with cross-functional teams, including support, engineering, and operations, to gather relevant information and resources required for issue resolution.
- Act as the central point of contact for all escalated issues, providing regular updates to stakeholders and customers on the status, progress, and estimated time to resolution.
Overview
- Industry - IT Services - Animation / Web Design / E-Commerce / Mobile App Design
- Functional Area - Administration / Facility Management / Office Operations
- Job Role - Other Administration / Facility Management / Office Operations
- Employment type - Full Time
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Escalation Manager
Analytical skills
Incident management
Customer satisfaction
Information technology