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Customer Support Specialist

MyOperator

Noida

₹ 3 Lac - 3.5 Lac P.A

1 - 2 Years

Full Time - Permanent

About Employer

Applicants:3

Posted on 14 Feb, 2025

In Office

Job Description | Responsibilities

Build expert and dynamic knowledge of company products and services.
Ensure high FCR% for Chat & Calls.
Good written skill so that tickets can be handled properly.
Respond quickly, professionally, and accurately to all customer inquiries regarding quotes, orders, status requests, complaints, product returns, and warranties.

Overview

Industry - IT - Software / Product Development
Functional Area - IT Software Programming / Analysis / Quality / Testing / Training, ITES / BPO / KPO / Call Center / Operations / Tele-calling
Job Role - CUSTOMER SERVICE
Employment type - Full Time - Permanent
Work Mode - In Office

Qualifications

Any Graduate - Any Specialization
Any Post Graduate - Any Specialization
Any Doctorate - Any Specialization

Job Related Keywords

Customer Relationship Management (CRM) Customer Service Customer Support Customer Retention Customer Success Voice processing Escalation management Customer Support Specialist