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Customer Success Manager | Delhi

Buildesk

Delhi NCR

Not Disclosed

1 - 2 Years

Full Time - Permanent

Views:262

Applicants:22

Posted on 18 Jun, 2024

In Office

Job Description | Responsibilities

  • build trust with customers, understand their needs, and recommend the perfect software solutions.
  • find new customers, answer questions, and close deals
  • proactively check in with customers, address any issues
  •  Monitor customer health metrics via CRM and take measures to mitigate churn risks.

Overview

  • Industry - IT - Software / Product Development
  • Functional Area - Sales / Business Development / Client Servicing, IT ERP / CRM / SAP / Salesforce
  • Job Role - Customer Success Manager
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Customer Relationship Management (CRM) Customer Success Manager Communication Engagement Activities

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