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Views:262
Applicants:22
Posted on 18 Jun, 2024
In Office
Job Description | Responsibilities
- build trust with customers, understand their needs, and recommend the perfect software solutions.
- find new customers, answer questions, and close deals
- proactively check in with customers, address any issues
- Monitor customer health metrics via CRM and take measures to mitigate churn risks.
Overview
- Industry - IT - Software / Product Development
- Functional Area - Sales / Business Development / Client Servicing, IT ERP / CRM / SAP / Salesforce
- Job Role - Customer Success Manager
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Relationship Management (CRM)
Customer Success Manager
Communication
Engagement Activities