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Customer Service Non Tech Support

RAPIDTECH IT SERVICES PRIVATE LIMITED

Tirunelveli

Not Disclosed

1 - 4 Years

Full Time - Permanent

Views:313

Applicants:1

Posted on 6 Nov, 2024

In Office

Job Description | Responsibilities

  • Spares Handling- Spare issue/ receipt/ followup
  • Follow the complete process of spares handling including register maintenance
  • Mail sending/ attend to customer call and handling escalation
  • Complaint handling, assigning the compliant tickets with engineers, following up with the engineers
  • Taking full ownership on calls management

Overview

  • Industry - IT - Software / Product Development
  • Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
  • Job Role - Customer Care Executive / Associate - Non Voice / Web
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Customer Service Executive Customer Service Executive / Officer Customer Service Service Executive Travel Tourism / Hospitality