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Posted on 6 Nov, 2024
- Industry - IT - Software / Product Development
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - Customer Care Executive / Associate - Non Voice / Web
- Employment type - Full Time - Permanent
- Work Mode - In Office
- Spares Handling- Spare issue/ receipt/ followup
- Follow the complete process of spares handling including register maintenance
- Mail sending/ attend to customer call and handling escalation
- Complaint handling, assigning the compliant tickets with engineers, following up with the engineers
- Taking full ownership on calls management
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
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