Customer Service Executive

• Assist members with understanding program benefits and consult them on travel portal inquiries
• Resolve questions and be able to process all travel inquiries
• Assist members with schedule changes, reinstate cancelled bookings; and overall troubleshooting for any irregular case.
• Field inbound calls/make outbound calls for the majority of your shift

Overview

• Industry - HR / OD / L&D / Training / Counselling / Coaching Firms
• Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
• Job Role - Customer Care Executive / Associate - Non Voice / Web
• Employment type - Full Time - Permanent
• Work Mode - In Office
• Open To Hire - Fresher/Intern

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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