Customer Service | Thane

1. Excellent communication skills (verbal and written)
2. Empathy and patience when dealing with customers.
3. Understanding on CSAT and FCR ( Customer satisfaction survey & First call resolution)
4. Strong interpersonal skills and ability to work in a team.
5. Ability to multitask and prioritize in a fast-paced environment.

Overview

• Industry - IT - Consulting Services / Advisory Services
• Functional Area - IT Software Maintenance / Operations / Support Services
• Job Role - Customer Success Manager
• Employment type - Full Time
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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