Customer Care Representative

• Follows Client and Plan claims processing guidelines, benefit structures, claims processing system 
• Expedites problem files to appropriate department and performs routine follow-up until resolved
• Ability to answer phones in a friendly, courteous and professional manner.
• Meeting adhearance and quality standards.

Overview

• Industry - IT - Software / Product Development
• Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
• Job Role - CUSTOMER SERVICE, Customer Care Executive / Associate - Non Voice / Web, Customer Care Executive / Associate - Voice
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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