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Posted on 24 Nov, 2024
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Functional Area - IT Software Maintenance / Operations / Support Services
- Job Role - Customer Success Manager
- Employment type - Full Time
- Work Mode - In Office
Job Description | Role and Responsibilities
- Answer calls, chats & mails with an approach to deliver positive customer satisfaction.
- Maintain internal & client defined quality on calls / chats / mails.
- Ability to address complaints and issues with effective solutions and a positive attitude.
- Understands and contributes positively in meeting client SLAs & targets.
Candidate Profile | Who Can Apply
Education
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
About Employer
Contact Details
Email - resume@hindco.com
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