Chat And Email Support Executive | Kannur

• Answer calls, chats & mails with an approach to deliver positive customer satisfaction.
• Maintain internal & client defined quality on calls / chats / mails.
• Ability to address complaints and issues with effective solutions and a positive attitude.
• Understands and contributes positively in meeting client SLAs & targets.

Overview

• Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
• Functional Area - IT Software Maintenance / Operations / Support Services
• Job Role - Customer Success Manager
• Employment type - Full Time
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

Job Related Keywords