Customer Care Executive

• Resolve customer tickets over m-desk/ ERP, calls and social media.
• Quick turnaround time to answer customer queries and update tickets
• Identify and assess customers’ needs to achieve customer satisfaction
• Follow communication procedures and guidelines.

Overview

• Industry - IT - Consulting Services / Advisory Services
• Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
• Job Role - Customer Care Executive / Associate - Non Voice / Web
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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