Beta Release
0 - 5 Years
Not Disclosed
Full Time
Navi Mumbai / Panvel

Views:251

Applicants:13

Posted on 26 Jun, 2024

Job Description | Role and Responsibilities

  • Resolve customer tickets over m-desk/ ERP, calls and social media.
  • Quick turnaround time to answer customer queries and update tickets
  • Identify and assess customers’ needs to achieve customer satisfaction
  • Follow communication procedures and guidelines.

Overview
  • Industry - BANKING / FINANCIAL SERVICES / BROKING
  • Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
  • Job Role - Customer Service Executive / Officer
  • Employment type - Full Time
  • Work Mode - In Office

Job Related Keywords
Education
  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization
About Employer
Contact Details
Email - hannah.shaikh@mswipe.com